1. Introduction
Welcome to Creator Orbit ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, and profile information.
- Instagram Account Data: When you connect your Instagram account, we access your posts, comments, and messages as necessary to provide our automation services.
- Usage Data: Information about how you use our platform.
- Device Information: Browser type, device identifiers, and IP address.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and send related information.
- Send you technical notices and support messages.
- Respond to your comments and questions.
- Monitor and analyze trends and usage.
- Detect, prevent, and address technical issues.
4. Data Sharing, Disclosure, and Meta API Compliance
We do not sell, rent, or lease your personal information. In strict compliance with Meta's Platform Terms and Developer Policies, we explicitly state that we do not use your data for surveillance, discriminatory purposes, or unauthorized profiling. We may share your information only in the following limited circumstances:
- With your explicit consent.
- To comply with legal obligations.
- To protect our rights and safety.
- With trusted third-party service providers who assist in operating our platform (under strict confidentiality agreements that prohibit independent use of your data).
5. International Data Transfers
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located in the European Economic Area (EEA), we ensure appropriate safeguards are in place for such transfers.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal information.
- Correct inaccurate data.
- Request deletion of your data.
- Object to processing of your data.
- Request data portability.
- Withdraw consent at any time.
8. Data Retention & Account Deletion
We retain your personal information only for as long as necessary to provide you with our services and for legitimate and essential business purposes. You have the right to delete your account and all associated data at any time. To do so, you can:
- In-App Deletion: Navigate to Settings > Delete Account within the Creator Orbit mobile app to instantly initiate the deletion of your account and all stored data.
- Email Request: Contact us directly at team@toolparadox.com to request manual data deletion.
Upon account deletion, your personal information, connected Instagram data, and automation configurations are permanently removed from our active databases.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
10. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: team@toolparadox.com
- Website: https://creatororbit.com